Infinity Rehabilitation and Sports Medicine, LLC has been working with 2020MD Billing for three years. When we first opened our doors, we made the decision to hire an individual to do our medical billing. Within three months, it became apparent that this was a grave mistake. Lorna and her staff came to our rescue. It took several months to discover and correct the errors and omissions that first person made. 2020MD Billing tirelessly went through the painful process of checking each and every diagnosis code, procedure code, and charge that was made, making corrections while also keeping up with our growing daily physical therapy practice billing. I cannot thank Lorna and her team for pulling us out of such a stressful time. Over the years, Lorna and her staff have become part of our family. We speak almost daily and they never make us feel like we are bothering them, or that they are too busy for us. The turn-around time for special requests and daily duties is quite impressive. The team is very accountable and responsible for their work. There is a wonderful work ethic that is apparent in the effort that they give our company. Whenever there has been a problem or a difficulty, Lorna has been there for us and diligently manages the situation until it is resolved. In these difficult economic times, it is very stressful to think about what the future holds for healthcare, and our business. The one thing that we are certain of is that we have a wonderful partner to go through it with. 2020MD Billing will make the hurdles seem less massive and we will get through all we need to with the assistance of their knowledge, persistence, thoroughness, and attentiveness. From something bad, we found something good. Thank you, Lorna and your team, for years of wonderful and dedicated service. We look forward to working with you for many years to come.